Tag Archives: Customer

Sample Letter to Supplier for Price Negotiation

Sample letter to supplier for price negotiation. Sample Letter for Price Negotiation with traders or supplier for long term contract. Sample Business Letter for Price Reduction. Request Letter to Decrease Price. Price Negotiation Letter to Vendor/Supplier

Sample Letter to Supplier for Price Negotiation

To,
Mr. Mike Nike,
Alex National Builders,
California, United States of America.

Subject: Requesting supplier for price negotiation

Respected Sir,

With due respect and honour it is to state that I am Arthur Tom and constructing my house for the first time. As a naive, I was totally unaware from the construction cost. Although I had used my mind and got advises from my near dear ones and had confirmed the bid from the contractor and saved that much money, but sudden inflation broke my backbone and now I am with short of expenses. Please reduce 1000 per 10,000 brick A quality and I will be really thankful to you.I hope you understand what I mean and your timely cooperation is much awaited. Thanking in anticipation.

Best Regards,

Mr. Arthur Tom,
5th April, 2018.

Letter to Supplier for Price Negotiation

Dear Anil,

I am writing to discuss some important issue. We are very glad to work with you as your products are up to mark as just our organization requires but the rates you have quoted are quite high than market list. These rates are too much as compared to international rates. We would highly appreciate if you decrease the
amount of per consignment as it is costing our firm a lot then it should be. Both sides are familiar with market rate of per consignment.
We would be looking forward for your contemplation or we are open to arrange a meeting and negotiate the prices in person.

Yours Sincerely,

Name:———————

Sample Letter of Requesting Supplier for Reduction in Price

To,
Mr. Klein Clair,
Daffodils Concrete Suppliers,
California, United States of America.

Subject: Requesting supplier for reduction in price

Respected Sir,

With due respect and honour it is to state that I am Ms. Martha Roy and an owner of Durable Mattresses Company. I decided to extend my company by making two to three branches at the same time, but the idea on ground reality went wrong and now I am in fix. At this time of need, I am expecting reduction in the price of mattresses’ raw material as my whole saving scheme had been gone in the construction and salaries of the new employees. Thank you.

Yours Truly,

Ms. Martha Roy,
5th April, 2018.

Sample Letter Format of Requesting Vendor for Discount in Price

To,
Mr. Locket Louis,
Carl Lou Cue Cement Factory,
California, United State of America.

Subject: Requesting supplier for discount in price

Respected Sir,

It is to state with due reverence that I am Mr. Adam Bede and a regular customer of yours because of good and refined cement quality. You know, I am an artifact builder and people believe in my capacity of work and honest dedication. I expect a discount in the price as I save very little and I also had a large family to look after to.Thank you and looking forward for a kind action.

Yours Sincerely,

Mr. Adam Bede,
5 th April, 2018.

Apology Letter due to Poor Performance to Client

Sample Apology Letter Format due to poor performance to client.Human beings are framed as to err is human. Accuracy sometimes evades from man but it is not tolerable by the high ups and sometimes the clients. Such format letter can be used by companies who wished to keep sound relations with their clients so as not to breach the trust grounds by accepting the mistakes on their part.

Sample Apology Letter due to Poor Performance to Client

For,
Mr. Nela dur Sahaye
Carnation street phase 1 house no 23
New Delhi, India.

Subject: Apology Letter due to poor performance to client

Respected Sir,

Hope you would be sailing in cherished boat of good health and age by all means. Plenty of prayers for you. You were our valued customer and a consistent buyers of gym machines from us for the last many years. The deals we did in the past were up to the exact terms and conditions and thence we faced no turbulence so to say.

The recent issue arose very vividly but I was shocked to see the miss handling at that level and went totally silent. The issue came and went and I stood there with numbed senses. You were quite aware of the flaw that our factory faced due to the ignorance of the causal behavior of the assembling department. We had removed the person from his seat and we are full of remorse on not taking the right action at that right time. We now heartily wanted to convey you our heartfelt apology on the previous account. Kindly accept our regret.Thank you.
Regards,
Mr. Arjun Aghnihotri
Chairman,
Vodka Steels
November, 30, 2015

Apology Letter due to Poor Performance to Client
Apology Letter due to Poor Performance to Client

Discount Offer Letter to Customer

Special Discount Offer Letter Format.This letter is being used by those companies like ChenOne, Stylo, Borjan, Hushpuppies, Levis etc who offer huge discounts on specific brands to their special, regular and loyal customers. Easy format of discount offer letter is here.

Announcement of New Discount Offer Template

Respected Valuable Customer,

We are always happy to give surprises to our loyal customer. Hold your excitement as it’s time to unleash it. We are giving you 50% off on our exclusive luxury clothing launch. Yes, you read it correctly. We are glad to take care of our loyal and true hearted customers. Our brand always value its customers and always look forward in providing best services and products to best customers.
Please enjoy this coupon as it is valid till 1 st March only. Don’t worry, we have more exciting gift hampers and vouchers are coming for you but for now do avail this opportunity and buy your favorite dress from our newly luxury launch.

Warm Regard,

—————-

Discount Offer Letter Sample

Dear Sir/ Madam,

It is to inform you that our company is offering you a discount of 30-50% on brands like Levis, next and accessorize on specific items. You are a loyal customer and you have proven to be an asset for our company. Customers like you have always been an encouraging and positive element which makes us even stronger when it comes to the quality of the product. Now this is our time to pay you back for being our loyal customer so far.

We have always aimed at providing best quality products to satisfy our customers and to make them loyal. This is why we are offering you discounts so that you can avail more services and products from us and we are sure that this will satisfy you even more. This initiative will make our relationship more productive and long. We are hoping that you will be our regular customer in the future as well and you will spread the word amongst all your friends and family members so that they can also become a part of this discount availing customers’ campaign.

You are one of our valuable customers and it is an honor for us to count you amongst our most loyal customers and we hope to get a positive response from you. We hope that this discount offer will make you happy with our company and our products. Moreover, you can also call us if you have any queries or problems regarding availing the discount coupons.

Thanking You,

Levis International.

Discount Offer Letter Sample
Discount Offer Letter Sample

Discount Offer Letter to Customer

To,
Miss Haniya Nazeer
765, Sarwar Road, Cantonment
Lahore, Pakistan.

Subject: Discount offer letter to customer

Respected Madam,

We hope you are in the best of health and spirits. You have been a loyal customer of ours for the last five years and serving you is a source of utmost pride for us. We believe your interest in our products is a reflection of the hard work our staff puts in to make what is at the end of the day a unique and loved item.

The changing season brings with it new colors and unique experiences. It is this winter that is to be welcomed by all of us with delight and merriment. We are now offering an introductory discount on clothing and bedding available at our flagship store. The discount is available for an entire week on new items but to loyal customers only. Hence you are requested to bring along and present your loyalty card.

Regards,

Mr. Anjum Latif
Chairperson
Ittehad Cloth House
November 1 st , 2017.

Apology Letter for Delay in Service Delivery

Sample Apology Letter for Delay in Service Delivery.This letter may be used by those firms and companies who have got complaints from customers due to delay in service delivery and they can make sure that this does not happen again. Format is given below for your use.

Apology Letter for Delay in Service Delivery Sample

Dear Valued Customer,

We got your e-mail as a complaint for delay in our delivery process last week. I am writing this mail as an apology for the inconvenience you had to face by our delivery staff. We duly apologize for not satisfying you properly and we assure you that this will not happen again. We are taking steps in order to get all the details about this delay in delivery. Because of these measures we will be able to find the root cause and then we will find a solution to it to make sure that no further delays will be made. Moreover, we are sending you a complimentary gift as an apology so that you remain our valued customer. Our customers are our assets and this is our foremost priority that we satisfy our loyal customers.

You are a regular and loyal customer of our store and I will personally make sure that I provide you the best service possible. We will be really happy to serve you with even better services in future with more effective and efficient services from our staff. We thank you for your patience and we assure you that such kind of problem will not happen again in future as we have already started the investigation about the delay in service. We hope that you accept our sincere and humble apologies and we hope to see you in our store soon.

Thank you,

Customer Service Department

ABC.Company

Apology Letter for Delay in Service Delivery Sample
Apology Letter for Delay in Service Delivery Sample

Apology Letter in Response to Customer Complaint

Sample Apology Letter in Response to Customer Complaint. This letter can be used by any firm of business who gets specific complaints from customers. They can write this letter by asking for an apology from customers and assure them that they will not face this problem again. Sample of apology letter is given below.

Apology Letter in Response to Customer Complaint Sample

Dear Valued Customer,

We received your e-mail about the complaint of damaged product that you received from our officer. We apologize for getting you in such an inconvenience and problem. We have suspended that officer who gave you the damaged product. We assure you that you will be getting the original product within the next 3 working days. Apart from that you will also be availing 20% discount on next purchase from our outlet.

Moreover, we have also sent you a complementary gift along with the apology card. We make sure that our customers are fully satisfied by our services and products. Customers like you are an asset to our company and we try our best not to give you any kind of inconvenience. But unfortunately, we could not meet your expectations last time.

We value your commitment and love with our company and we assure you that we will be giving you the highest level of service next time. If you still have any kind of queries or questions regarding our company or products, feel free to mail us and we will reply promptly. We once again apologize for the trouble you had to face by our staff.

We will make sure that you will not be facing such problems again.

Yours Sincerely,

Complaint Officer,

Fiffa International.

Apology Letter in Response to Customer Complaint Sample
Apology Letter in Response to Customer Complaint Sample

Complaint Letter of Defective Product

Format complaint letter of defective product. This letter is used to inform any company for their poor service and delivery of defective products or goods. Letter must contain the exact information and should be clear. Also be used as a template of complaint letter for improper shipment or complaint letter for bad quality.

Complaint Letter Sample of Defective Product.

Mr. Hadi Syed.
Director, Alber’s Inn.

Dear Sir,

This is to inform you that last month on 4th July, 2014 shipment of Leather Bags, which were 3000 in quantity was delivered by Alber’s Inn to our company. We gave the order for the shipment. According to our last conversation the clause which was mainly discussed is there must be no compromise upon the quality of bags.

We have faced a bad experience and regretfully want to inform that out of 3000 leather bags 350 pieces are defected. Remaining bags have extremely low quality. Entire shipment is not up to the mark as required. We at Falcon’s Agency were not expecting such negligence and careless behavior.

Management has decided to take back the partnership as Alber’s Inn is not suitable to cope up with. We will pay half for this shipment and return the defective goods. Further queries can be done by a meeting, which will be organized by telephonic conversation. Furthermore, we will not continue business relation with Alber’s Inn. Our aim to satisfy our clients or customers in priority basis.

For contact you can call on office numbers provided.

Regards,
Saleem Khan.
Manager Imports and Exports.

Sample Complaint Letter of Defective Goods

Mr. John Parker
Director Imports and Exports,
Intel Association.

This letter is to inform you that as per order of Falcon’s Agency we received 1,000 laptops in June 2014, two months before. After review and analyzing we found out that out of 1,000 laptops 300 are not working properly and they are out of order.

Intel Association has been loyal to us. This time we really had a bad experience. We are sending back the defective pieces and we want you to replace them. We hope that you would take it quite seriously and make sure that such thing may not happen again. We have a good repute in market and don’t want to lose our good clients/customer due to defective laptops.

We hope that you will considerate upon this complaint and find out the reason for this negligence.

For contact you can call on office numbers provided.

Regards,
Shahid Ali.
Manager Imports and Exports.

Sample Complaint Letter of Defective Goods
Sample Complaint Letter of Defective Goods

Apology Letter for Customer

Apology Letter for Customer Inconvenience. In order to apologize from customer for various reasons, i.e Late receipt dispatch, quality problem, service issues, inconvenience, improper balance check and many others. Apology letter should be depicting that you are sorry and assure the customer that such mistake won’y happen again. You can use as Apology letter for customer about poor service .

Apology Letter for Customer Sample

Dear Mr. Ahmad Hassan,

We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority. Listening to your complaints and get them sorted out and providing satisfaction is one of our important aim.

After analyzing your problem and conducting several reviews and we found that the issue originated from some staff changes. We are extremely sorry and to ensure that this will never happen again, we are creating world wide training session among our all staff.

This is all because we value your relationship with our organization we will provide you with three months of free service. It is the least we could do for causing you any inconvenience.

If you have any questions or comments regarding this matter, please feel free to discuss it with me at _________.

Yours in service,
Ali Asghar.
Company Representative.

Sample Apology Letter for Customer

Dear Customer,

After analyzing your complaint regarding the ‘Late Dispatch of Receipt’ we have found the issue to be negligence of staff members. Upon this, we owe you our deepest apologies. Customer’s Care is priority in this organization. We are thankful to you as kept patience and informed us about the issue so calmly. Customer’s suggestion worth for us.

We are sorry for the inconvenience you had and we ensure you that it won’t happen again. We will be demonstrating the entire procedures to all members effective from today so that our any customer my not face such issues.

You are with us, and we will cope up to maintain a reliable worthy relation. We have sorted out the problem and you will get the receipt within a day. If you have any further queries you can contact on office numbers.

Yours in service,

Fatima Sheikh.
Company Representative.

Sample Apology Letter for Customer
Sample Apology Letter for Customer