Sample complaint letter for over charging in online products. Online shopping is trending nowadays as it frees the customers from go and choose and then spend time on buying and using fuel in covering the distances. Online shipping is free of cost above certain payable amount, but many stores operating online are charging their customers more than the actual off line stores. Complaint could be send to such to cater such issues.
Complaint Letter for Over Charging in Online Products
Dante Boccaccio International.
Subject: Complaint for over charging in online products
It is humbly stated that I am a regular customer of various online shopping stores. I purchased all women associated products including health care, make up, jewelry, shoes, bottoms, lingerie, traditional dresses, sweaters, jumper, shrugs and hand bags so to say. I am purchasing so from the past ten years and never encountered any problem either in the quality or quantity of the product I ordered from online stores of known or not known stores of brands. In my search of something new I came across your brand as listed as Add in the suggested in the bars.
I got fascinated by the range of stuff you people have and the way of your presentation is classic I must say. I ordered three items in a go and checked out happily. Few day ago I was, as per my nature visiting another site on the internet and came to know that the things I ordered are same over there, but were much cheaper. I ordered the same from that store as well to scrutinize the quality. Now, I had received both the packages and to my horror they are ditto same! The only difference is the price. You people charged thousand more than them! This is ridiculous. I want my money back….the extra rupee that I spend or replace the items with the other ones having the exact actual price. Thanking in anticipation.
Ms. Deena Sing
26 th August, 2017