Request Letter for Changing an Order

Request letter for changing an order from customer. Making choices and then breaking them is a human nature as rules are meant to break. The replacement procedure is either due to the faulty design or the faded colour or both. The online stores extend the facility of replace and return policy that accommodate their business rating and customer satisfaction. This letter can be used by persons who wanted to replace the products they bought.

Request Letter for Changing an Order

The Manager
Steel mills and craft industry
Mumbai, India

Subject: Request of Changing an Order from Customer

Respected sir,

It is to state with much humility that I am Mr. Chauhan Tara and recently purchased a big stock of Spanish tiles for my house which is in process of construction. I wanted to take the entire stock of tiles and my wife also wanted to have the Spanish tiles, but in another colour as she is going to pay the amount. I resign my choice and favoured her as he is all in all in my home and if you are married you can very well imagine and understand my state apart from joke.

I had ordered the same tiles, but in orange colour this time and I hope it will not bother you as it fits in your return and change policy which says the customer is allowed to file a case within fifteen days and cancel the ordered item, but must go for another product of the same stock. I did the both and fulfilled your requirements. As far as my shipping address is concerned it is the same and the billing option is cash on delivery. If there will still be any problem then kindly let me know via telephone as given in the address. Hoping to hear good news from your side. Thanking in anticipation.

Yours Truly,
Mr.Chohan Tara
26 th August, 2017

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