We regret to inform you of an oversight in the consignee details for shipment [Insert Shipment Reference Number]. The correct information has been updated and is attached herewith for your records. We apologize for any inconvenience and appreciate your prompt attention to this matter. Multiple formats are here for your convenience
Short Email to the Customer for Error in the Shipping Address
- Apology for Error in Shipment Documentation: Dear Customs Officials, We sincerely apologize for the oversight in our shipment documentation. We have rectified the error and assure you of our commitment to compliance. Your understanding is greatly appreciated.
- Correction Notice to Customs: To Whom It May Concern, Please be informed that an error was identified in the documentation submitted for our recent shipment. We have promptly corrected the mistake and request your kind attention to the revised documents attached herewith.
- Acknowledgment of Mistake to Customs: Dear Customs Team, We acknowledge the mistake made in the documentation accompanying our recent shipment. Rest assured, we have taken immediate corrective measures to rectify the error and ensure compliance with all regulations.
- Formal Clarification to Customs Regarding Error: Respected Customs Authorities, This correspondence serves to clarify an error in the documentation submitted for our shipment. We have provided revised documents for your review and apologize for any inconvenience caused.
- Request for Understanding from Customs Due to Error: Dear Customs Officers, We humbly request your understanding regarding an error found in our shipment documentation. We have promptly rectified the mistake and assure you of our continued diligence in adhering to all regulatory requirements.
Sample Clarification Letter for Incorrect Shipping Documentation
[Date]
[Customs Department/Official Name] [Address Line 1] [Address Line 2] [City, State, Zip Code]
Dear [Customs Department/Official Name],
Subject: Clarification Regarding Incorrect Shipping Documentation
We are writing to address an error in the shipping documentation submitted for [describe the shipment, e.g., shipment reference number, date of shipment, description of goods, etc.]. Upon thorough review, it has come to our attention that there was an inadvertent mistake in the documentation provided.
We acknowledge the importance of accurate documentation for customs clearance and apologize for any inconvenience caused by this oversight. Please find enclosed the corrected documents, reflecting the accurate information pertaining to the shipment.
We assure you that measures have been implemented to prevent such errors in the future. Our team is committed to upholding the highest standards of compliance and professionalism in all our dealings with customs authorities.
We kindly request your understanding and cooperation in processing the revised documentation at your earliest convenience. Should you require any further information or assistance, please do not hesitate to contact us.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Position]
[Your Contact Information]
Sample Clarification Letter for Incorrect Declaration of Value
[Date]
[Customs Department/Official Name]
[Address Line 1] [Address Line 2] [City, State, Zip Code]
Dear [Customs Department/Official Name],
Subject: Clarification Regarding Incorrect Declaration of Value
We are writing to address a discrepancy in the declaration of value for the shipment [describe the shipment, e.g., shipment reference number, date of shipment, description of goods, etc.]. Upon a thorough review, it has come to our attention that the declared value in the shipping documentation was incorrect.
We sincerely apologize for this oversight and any inconvenience it may have caused. It was not our intention to misrepresent any information to the customs authorities. We take full responsibility for this error and assure you that corrective measures have been promptly taken.
Enclosed herewith, please find the revised documentation with the accurate declaration of value. We kindly request your assistance in updating your records accordingly and processing the necessary adjustments.
We value our relationship with your department and remain committed to maintaining transparency and compliance with all regulations. Should you require any further clarification or assistance, please feel free to contact us.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Position]
[Your Contact Information]
Clarification Email Regarding Incorrect Origin Information
Subject: Correction of Origin Information for Shipment [Insert Shipment Reference Number]
Dear [Recipient’s Name],
I hope this email finds you well. I am writing to address a discrepancy identified in the origin information provided for the shipment referenced above.
Upon review, it has been brought to our attention that there was an error in the declaration of the origin of the goods. We acknowledge the importance of accurate documentation for customs clearance and sincerely apologize for any inconvenience this may have caused.
To rectify this oversight, we have updated the origin information to reflect the correct details. Attached to this email, you will find the revised documentation containing the accurate origin information.
We kindly request your assistance in updating your records accordingly and processing the necessary adjustments to ensure compliance with all regulations.
If you require any further clarification or assistance, please do not hesitate to reach out to me directly at [Your Contact Information].
Thank you for your attention to this matter, and we appreciate your cooperation.
Best regards,
[Your Name]
[Your Position]
[Your Company Name]
[Your Contact Information]
Sample Clarification Email Regarding Incorrect Consignee Details
Subject: Correction of Consignee Details for Shipment [Insert Shipment Reference Number]
Dear [Recipient’s Name],
I trust this email finds you well. I am writing to address an error identified in the consignee details provided for the shipment referenced above.
Upon thorough review, it has come to our attention that there was a mistake in the consignee information submitted with the shipment documentation. We understand the critical importance of accurate information for customs processing and sincerely apologize for any inconvenience caused by this oversight.
To ensure compliance and rectify the error, we have updated the consignee details to reflect the correct information. Attached to this email, you will find the revised documentation with the accurate consignee details.
We kindly request your cooperation in updating your records accordingly and processing the necessary adjustments.
Should you require any further clarification or assistance, please feel free to contact me directly at [Your Contact Information].
Thank you for your attention to this matter, and we appreciate your understanding and cooperation.
Best regards,
[Your Name]
[Your Position]
[Your Company Name]
[Your Contact Information]