Apology Letter for Customer Inconvenience. In order to apologize from customer for various reasons, i.e Late receipt dispatch, quality problem, service issues, inconvenience, improper balance check and many others. Apology letter should be depicting that you are sorry and assure the customer that such mistake won’y happen again. You can use as Apology letter for customer about poor service .

Apology Letter for Customer Sample

Dear Mr. Ahmad Hassan,

We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority. Listening to your complaints and get them sorted out and providing satisfaction is one of our important aim.

After analyzing your problem and conducting several reviews and we found that the issue originated from some staff changes. We are extremely sorry and to ensure that this will never happen again, we are creating world wide training session among our all staff.

This is all because we value your relationship with our organization we will provide you with three months of free service. It is the least we could do for causing you any inconvenience.

If you have any questions or comments regarding this matter, please feel free to discuss it with me at _________.

Yours in service,
Ali Asghar.
Company Representative.

Sample Apology Letter for Customer

Dear Customer,

After analyzing your complaint regarding the ‘Late Dispatch of Receipt’ we have found the issue to be negligence of staff members. Upon this, we owe you our deepest apologies. Customer’s Care is priority in this organization. We are thankful to you as kept patience and informed us about the issue so calmly. Customer’s suggestion worth for us.

We are sorry for the inconvenience you had and we ensure you that it won’t happen again. We will be demonstrating the entire procedures to all members effective from today so that our any customer my not face such issues.

You are with us, and we will cope up to maintain a reliable worthy relation. We have sorted out the problem and you will get the receipt within a day. If you have any further queries you can contact on office numbers.

Yours in service,

Fatima Sheikh.
Company Representative.