Here are 25 order confirmation email templates for various scenarios, including shipping details, digital product access, subscriptions, and more. These templates can be customized to suit your brand’s style and provide customers with essential information while enhancing their overall shopping experience.
Order confirmation emails are essential for e-commerce businesses as they provide customers with a sense of security and a record of their purchase.
Simple Confirmation Email:
Subject: Your Order Confirmation #[Order Number]
Dear [Customer’s Name],
We are pleased to confirm your order #[Order Number] placed on [Date]. Thank you for choosing [Your Company] for your purchase. Below is a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or concerns, please contact our customer support at [Customer Support Email].
Thank you for shopping with us!
Sincerely,
[Your Company]
Confirmation with Shipping Details:
Subject: Your Order #[Order Number] is On Its Way!
Dear [Customer’s Name],
We’re excited to let you know that your order #[Order Number] has been shipped and is on its way to you. Here are the shipping details:
- Shipment Tracking Number: [Tracking Number]
- Estimated Delivery Date: [Estimated Delivery Date]
You can track your package’s journey here.
If you have any questions or need assistance, please don’t hesitate to contact us at [Customer Support Email].
Thank you for choosing [Your Company]!
Best regards,
[Your Company]
Confirmation with Digital Product Access:
Subject: Access Your Digital Purchase: Order #[Order Number]
Hi [Customer’s Name],
Thank you for purchasing a digital product from [Your Company]. Your order #[Order Number] is now ready for download or access. Here’s how to get started:
[Instructions on how to access/download the digital product]
If you encounter any issues or have questions, please reach out to our support team at [Customer Support Email].
Enjoy your digital purchase!
Regards, [Your Company]
Confirmation with Subscription Information:
Subject: Your Subscription Order #[Order Number] Details
Hello [Customer’s Name],
We’re thrilled you’ve subscribed to [Your Company]’s services. Your subscription order # [Order Number] has been confirmed. Here are the details:
- Subscription Plan: [Plan Name]
- Recurring Billing Date: [Billing Date]
- Subscription Price: $[Price]
You can manage your subscription from your account dashboard or contact us at [Customer Support Email] for any questions.
Best regards,
[Your Company]
Confirmation with Return Policy:
Subject: Order #[Order Number] Confirmation and Return Information
Dear [Customer’s Name],
Thank you for your order # [Order Number]. We’re pleased to confirm your purchase. Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
Please review our [Return Policy] in case you need to make any returns or exchanges. If you have any questions, feel free to contact our customer support at [Customer Support Email].
Thank you for shopping with [Your Company]!
Sincerely,
[Your Company]
Confirmation with Loyalty Program Information:
Subject: Welcome to Our Loyalty Program – Order #[Order Number] Confirmation
Hi [Customer’s Name],
Thank you for your order #[Order Number]. We’re delighted to have you as a customer. You’re now part of our [Loyalty Program Name]. Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
You can start earning rewards and enjoying the benefits of our loyalty program.
If you have any questions, please don’t hesitate to contact our customer support at [Customer Support Email].
Best regards,
[Your Company]
Confirmation with Gift Message Option:
Subject: Order #[Order Number] Confirmation with Gift Message
Dear [Customer’s Name],
Thank you for your order #[Order Number]. We hope you enjoy your purchase! If this order is a gift, you can include a personalized message for the recipient.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please reach out to us at [Customer Support Email].
Sincerely,
[Your Company]
Confirmation with Cross-Selling:
Subject: Order #[Order Number] Confirmation & Exclusive Offer
Hi [Customer’s Name],
We’re excited to confirm your order #[Order Number]. Thank you for choosing [Your Company]. While you’re here, don’t miss out on an exclusive offer – [Offer Details]. This special offer is just for you.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need help, please don’t hesitate to contact our customer support at [Customer Support Email].
Happy shopping!
[Your Company]
Confirmation with Survey Request:
Subject: Order #[Order Number] Confirmation & Feedback Request
Hello [Customer’s Name],
We’ve received your order #[Order Number] and we’re thrilled to have you as a customer. We’re committed to making your experience better. Please take a moment to complete our [Feedback Survey] and let us know about your shopping experience.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any immediate questions or need assistance, please contact our customer support at [Customer Support Email].
Thank you for shopping with [Your Company]!
Regards,
[Your Company]
Confirmation with Mobile App Download:
Subject: Order #[Order Number] Confirmation & Mobile App Download
Hi [Customer’s Name],
Thank you for your order #[Order Number]. We want to enhance your shopping experience with our mobile app.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please reach out to our customer support at [Customer Support Email].
Best regards,
[Your Company]
Confirmation for Pre-Order:
Subject: Pre-Order #[Order Number] Confirmation
Hello [Customer’s Name],
Thank you for pre-ordering [Product Name]. Your pre-order #[Order Number] has been confirmed. Here’s what you need to know:
- Order Number: #[Order Number]
- Pre-Order Date: [Date]
- Expected Release Date: [Release Date]
- Total Amount: $[Total Amount]
We’ll keep you updated on the progress of your pre-order. If you have any questions, feel free to contact our customer support at [Customer Support Email].
Regards,
[Your Company]
Confirmation for Customized Products
Subject: Order #[Order Number] Confirmation – Customized Item
Hi [Customer’s Name],
Thank you for your order #[Order Number]. You’ve chosen a customized product. Our team will begin working on your unique item soon. Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any special requests or need assistance, please contact our customer support at [Customer Support Email].
We look forward to creating your custom product!
Sincerely,
[Your Company]
Confirmation with Warranty Information:
Subject: Your Order #[Order Number] Confirmation & Warranty Details
Hello [Customer’s Name],
Thank you for choosing [Your Company]. We’re pleased to confirm your order #[Order Number]. Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
Additionally, your purchase includes a [Warranty Type] warranty.
If you have any questions or need assistance, please reach out to our customer support at [Customer Support Email].
Best regards,
[Your Company]
Confirmation with Installation Instructions:
Subject: Order #[Order Number] Confirmation & Installation Instructions
Hi [Customer’s Name],
Thank you for your order #[Order Number]. If your purchase requires installation, we’ve got you covered. Here are the installation instructions for your product: [Link to Instructions].
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please don’t hesitate to contact our customer support at [Customer Support Email].
Enjoy your new purchase!
Regards,
[Your Company]
Confirmation with Referral Program
Subject: Order #[Order Number] Confirmation & Earn Rewards
Hello [Customer’s Name],
Thank you for your order #[Order Number]. We’re excited to confirm your purchase. Did you know you can earn rewards by referring friends to [Your Company]? Learn more about our [Referral Program] and start earning today.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please reach out to our customer support at [Customer Support Email].
Happy shopping!
[Your Company]
Confirmation with Local Store Information:
Subject: Order #[Order Number] Confirmation & Visit Our Local Store
Hi [Customer’s Name],
Thank you for your order #[Order Number]. We’re thrilled to have you as a customer. If you ever want to explore our products in person, visit our local store at [Store Address]. Our friendly staff is ready to assist you.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please don’t hesitate to contact our customer support at [Customer Support Email].
Regards,
[Your Company]
Confirmation with Cancelation Policy
Subject: Order #[Order Number] Confirmation & Cancelation Information
Hello [Customer’s Name],
We’re pleased to confirm your order #[Order Number]. In case you need to cancel your order, please review our [Cancelation Policy] for details. If you have any questions, please don’t hesitate to contact our customer support at [Customer Support Email].
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
Thank you for choosing [Your Company]!
Best regards,
[Your Company]
Confirmation with VIP Membership Information
Subject: Welcome to Our VIP Program – Order #[Order Number] Confirmation
Hi [Customer’s Name],
Thank you for your order #[Order Number]. You’re now part of our exclusive [VIP Program Name]. Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
You can start enjoying the benefits of your VIP membership.
If you have any questions, please don’t hesitate to contact our customer support at [Customer Support Email].
Best regards,
[Your Company]
Confirmation with Event Ticket Details
Subject: Your Event Tickets for [Event Name] – Order #[Order Number] Confirmation
Hello [Customer’s Name],
We’re excited to confirm your order #[Order Number] for [Event Name]. Your tickets are ready! Here’s what you need to know:
- Order Number: #[Order Number]
- Order Date: [Date]
- Event Date: [Event Date]
- Ticket Type: [Ticket Type]
Please have your tickets ready for entry on the event day. If you have any questions, feel free to contact our customer support at [Customer Support Email].
Enjoy the event!
Regards,
[Your Company]
Confirmation with Product Care Guide
Subject: Order #[Order Number] Confirmation & Product Care Guide
Hi [Customer’s Name],
Thank you for your order #[Order Number]. We want to ensure your purchase lasts. Here’s a product care guide to help you maintain your item’s quality: [Link to Care Guide].
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please reach out to our customer support at [Customer Support Email].
Enjoy your purchase!
Regards,
[Your Company]
Confirmation with Subscription Renewal Details
Subject: Subscription Renewal – Order #[Order Number] Confirmation
Hello [Customer’s Name],
We’re pleased to confirm the renewal of your subscription order #[Order Number]. Here are the renewal details:
- Subscription Plan: [Plan Name]
- Next Billing Date: [Next Billing Date]
- Subscription Price: $[Price]
You can manage your subscription from your account dashboard or contact us at [Customer Support Email] for any questions.
Thank you for continuing to be a part of [Your Company]!
Best regards, [Your Company]
Confirmation with Customer Satisfaction Guarantee:
Subject: Order #[Order Number] Confirmation & Our Customer Satisfaction Guarantee
Hi [Customer’s Name],
We’re thrilled to confirm your order #[Order Number]. Your satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our [Customer Satisfaction Guarantee] for details on returns and refunds.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please don’t hesitate to contact our customer support at [Customer Support Email].
Thank you for choosing [Your Company]!
Sincerely,
[Your Company]
Confirmation with Environmental Initiatives
Subject: Your Order #[Order Number] Confirmation & Our Commitment to the Environment
Hello [Customer’s Name],
Thank you for your order #[Order Number]. We’re committed to sustainability and reducing our environmental footprint. Learn more about our [Environmental Initiatives] and how your purchase contributes to a greener planet.
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please reach out to our customer support at [Customer Support Email].
Regards,
[Your Company]
Confirmation with Social Media Follow Request
Subject: Order #[Order Number] Confirmation & Join Us on Social Media
Hi [Customer’s Name],
Thank you for your order #[Order Number]. We invite you to join us on social media to stay updated with our latest products, promotions, and more. Follow us on [Social Media Links].
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please don’t hesitate to contact our customer support at [Customer Support Email].
We look forward to connecting with you!
Best regards,
[Your Company]
Confirmation with Charity Partnership Information:
Subject: Order #[Order Number] Confirmation & Our Partnership with [Charity Name]
Hello [Customer’s Name],
We’re pleased to confirm your order #[Order Number]. At [Your Company], we’re proud to support [Charity Name].
Here’s a summary of your order:
- Order Number: #[Order Number]
- Order Date: [Date]
- Total Amount: $[Total Amount]
- Shipping Address: [Shipping Address]
If you have any questions or need assistance, please contact our customer support at [Customer Support Email].
Thank you for shopping with us and for being a part of our charitable efforts!
Regards,
[Your Company]
Feel free to customize these templates to match your brand’s tone and style. Additionally, be sure to include any relevant order-specific information, such as order numbers, dates, and customer details.