Tag Archives: Refund for Charges

Complaint Letter to Bank Manager Asking for a Refund for a Failed Transaction

This pack contains three different easy formats of emails to the bank manager, complaining about failed bank charges and transactions. This is available for anyone who requires assistance. If further information is required, please do reach out to us via the comment box, or the email address that is provided.

Complaint Letter for Refund due to Failed Bank Transactions

To,

——————

Address: —————

—————————

Date: __________

From,

—————————— (Name)

Address: ——————-

———————————

Subject: ______ needs a refund

Hi _______ (bank manager),

My name is ________ and I would like to request a refund for my account due to many failed transactions. My account has been charged twice and the money is not showing up in my account. This issue has caused me much distress. I have already contacted customer service and they told me that it’s a problem with the bank. The bank, however, has not been very compliant in helping me, and I have had to reach out to you in order to get further assistance. 

Here are my account details:

Name: ________

Account Number: _________

Number of failed transactions: _________

I would like to request a refund of $800, which is the total amount of charges that have not shown up in my account, please. Failure to respond positively to my request will prove to be very disappointing to me as a long-time customer.

Warm Regards.

Signature: _________

Complaint Letter for a Refund Settlement

 To,

——————

Address: —————

—————————

Date: __________

From,

—————————— (Name)

Address: ——————-

———————————

Subject: Requesting a Refund Settlement

To the Bank Manager,

I am writing to inform you of the issues I have been experiencing with your card reader in the store. During the past 12 days that this has been installed, I have experienced an average of 3 failed transactions and 2 bounced mail notifications every day. At first, I was willing to wave it off, but this has been going on for too long and is getting a bit irritating.
Since my goal is to serve my customers better while simultaneously increasing profit, I would like my investment in your card reader to be refunded with immediate effect. If it is not possible to refund the whole cost, an amount equal to the total number of failed and bounced transactions would be generated as a referral commission for me that can be used for a different type of card reader in-store. This is the least your firm could offer without having to lose a potentially loyal customer.
I look forward to seeing my money back from this investment soon, so that I may resume my daily activities.

Thank You for your time and kind consideration. 

Signature: ________

Request for a Refund of Charges Incurred due to Failed Transactions

 To,

——————

Address: —————

—————————

Date: __________

From,

—————————— (Name)

Address: ——————-

———————————

Subject: Requesting a refund for false charges incurred

To whom it may concern,

I am writing to request a refund for my recurring transactions that have failed to process. My monthly fee is due in the next few days and I really want to prevent any further charges while we investigate the root of the failures.
I am happy to submit an attachment of my last year’s payment history with your bank for your review. I have also attached our banking records from September – November of this year, hoping that you will see that no payments have been made and no charges have occurred between December 2018 – January 2019 (our last successful transaction).
Thank you for reviewing my humble request, and I hope to hear from you soon.

Thank you.

Name: ________

Signature: _________

Request Letter to Bank for Refund of Excess Interest Charges

These are three sample formats, free to use for anyone who requires, asking for a refund from the bank for excessive interest charges. You can modify it according to your need. Necessary changes can be done.

Request Letter to Bank Manager for Refund of Charges

To,
——————
Address: —————
—————————

Date: __________

From,
—————————— (Name)
Address: ——————-
———————————

Subject: Request for Review of Bank Documents

Dear Ma’am/ Sir,

My name is ________, and I have been a regular client to your bank for _______. Bank ______ has been my primary financial partner, and I have even been a golden card member. I have never had a single complaint against the bank until recently.
Last month, I was charged an excessive amount of ______. I am dumbfounded because the mentioned interest charge in the updated list is ______, and am sure that this must be a technical error on your part. I have been charged an excessive amount of ________.
Usually, when the bank makes a transactional error, the transaction is reversed within 2-3 working days. However, it has been a week right now, and I am having growing concerns. I would appreciate it if you would please clear the matter out, or inform me of any information that I am missing.

I hope to hear from you urgently. Thank you.

Letter Complaining about the Interest Charges

 To,
——————
Address: —————
—————————

Date: __________

From,
—————————— (Name)
Address: ——————-
———————————

Subject: Asking for a Review of Bank Charges

Respected Madam/ Sir,

My name is ________ and my customer ID is _________. I have been a holder of _____________ account in your bank and have been a member of your bank’s client services for _______ years. Last year, I took out a loan for the amount ______ and was told that I would be charged a yearly amount of _______ on the basic amount.
Last week, however, I was charged an amount of ______, which is _______ in excess of what I should actually be charged. I am writing this letter so that I may request that you please revise this transaction, and credit me my amount back.
I understand that sometimes transactions are carried out in such a way that mistakes are made, and if that is the case, I would wholeheartedly comprehend. On the other hand, if there is a revision of charges, and I am rightly charged with this amount, then I would feel uneasy because I was not told that this would be happening.

I am eagerly waiting for your response.

Thank you.

 Sample Letter to Bank for Refund of Charges

 To,
——————
Address: —————
—————————

Date: __________

From,
—————————— (Name)
Address: ——————-
———————————

Subject: Issue with the Interest Charge

Dear Sir, Ma’am, My name is ________, and I am a relatively new client of the bank. Last month, I took out a cash loan for the amount of ______ and was told that according to the bank’s by-law, I would be charged a monthly amount of _______. I agreed to the terms and moved forward with my contract with no hesitation.
Right now, however, I experienced a very irrational transaction against my account. This month, my account was charged with ______ amount. This is ______ more than what it actually should be.
I hope that it is an honest mistake on _______’s part, if it is not, then I would be extremely upset with the bank’s actions. I have attached a copy of the contract that I had signed with the bank, as well as a copy of the bank statement indicating the amount that was credited out of my account this month.
Right now, I feel extremely distressed and am waiting for a hurried response from you.

Please reply back as soon as is convenient,

Thank you.