Experience Letter for Customer Service Representative. If any employee has completed his/her working tenure with any organization or he has resigned from his/her post due to any reason, for his job at some other place experience letter is required to show experience and working attitude. Format is provided below.

Sample Experience Letter for Customer Service Representative

TO WHOM IT MAY CONCERN

It is to notify you that Miss Uzma Rana, was a punctual and well behaved Customer Service Representative. She in her career at our company of 5 years, has proven to be a well-spoken representative who knows how to answer the queries of the customers. She is a very hardworking and dedicated employee who meets the target levels and achieves good remarks from everyone. Her relationship with the customers is very friendly and polite and customers prefer her to respond to their queries. I assure you that she will be an asset to your company which can be proven by her past record.

Wish her all the best in life.

Chairman
Algiga Pvt Limited

Experience letter format for customer care executive

Date

To Whom It May Concern

This letter is to inform that Mr. / Ms. (name of the employee) worked as a customer care executive at (name of the organization). She has been working at (name of the company) from the last (number of years the employee has been working). During his/ her career of — years, he/ she have shown complete dedication towards his/ her work.

He/ she has demonstrated his/ her abilities to deal with customer queries and has helped customers to get the answers that they want. He/ she has met all target levels and have attained positive remarks from the higher management as well as other employees of the company. He/ she has shown polite and friendly approach towards customers and have responded to their questions promptly and made every possible effort to solve their problems at the earliest.

His/ her past record proves that he/ she will be an asset wherever he/ she will go.

We wish his/ her all the luck and hope that he/ she succeeds in all his/ her future ventures.

Name of the Chairman or Manager

Designation

Name of the company

Seal or Stamp of the company

Experience letter format customer care executive

Date

To Whom It May Concern

I hereby certify that (title and name of the employee) has served in (name of the company) as a customer care executive from (date of joining) to (date of leaving). The highest qualification that he/ she holds is (degree/diploma) from (board/university) according to our records.

During the abovementioned tenure, Mr. / Ms. / Mrs. (name of the employee) rendered all his/ her duties with sincerity and determination. We found him active throughout this tenure and he/she completed all tasks and attained all the targets assigned to him/ her. The main job duties of Mr. / Ms. (name of the employee) included:

• Answering phone calls and attending to questions of customers
• Directing calls to concerned authorities
• Making records of customer calls and complaints
• Clarifying doubts of customers and explaining a solution to the customers
• Maintaining as well as updating account information of customers
• Making outbound calls to follow up with customers

We found all his/ her services satisfactory and hope that he/ she keep up doing such good job.

Regards

Name of the manager

Designation

Name of the company

Experience Letter Format for Customer Service Representative

To Whom It May Concern

It is to notify you that (Name: XYZ), was a punctual and well behaved Customer Service Representative. He/She in his/her career at our company/organization of three years has proven to be a well-spoken representative who knows how to answer the queries of the customers. He/She is a very hardworking and dedicated employee who meets the target levels and achieves good remarks from everyone. His/Her relationship with the customers is very friendly and polite and customers prefer him/her to respond to their queries. I assure you that he/she will be an asset to your company/organization which can be proven by his/her past record.

Wish him/her all the best in life.