Warranty Claim Letter for Medical Equipment

Did you recently make a purchase that has its warranty claiming period still valid but is showing some problems and you have been wanting to write a warranty claim letter for it to get it repaired or exchanged? We have provided you with these sample letters that you can use easily to write your warranty claim letter by following the format. If you got requests for warranty claim letters for any specific thing you can leave your requests in the comment box.

Warranty Claim Letter for Medical Equipment You Bought  for the Hospital

Intex Electronics,

56 Block X, Chennai, India.

Subject: Request Letter to Company For Claiming Warranty For Your Equipment

Dear Sir,

I am writing you this request letter to notify you that we purchased an ultrasound machine system from you on 27th June 2021.  The model we purchased was Sonic Ultra from Panasonic. This was indeed a great machine with very diverse options and features and was very costly as well. With such an expensive purchase the customer expects durability and the long life of the machine. Unfortunately, the machine started showing wrong results and the screen started glitching out of nowhere and the results printed were glitched as well. this is a big issue as in a hospital ultrasounds are very necessary for the detection of diseases and we can not risk these wrong results and screen malfunctioning. Fortunately, the warranty claim period is still valid as it has been only 2 months since we purchased this machine.

The machine was used very carefully and with precautions. We expect your customer service staff to come over have a look at the machine and either repair it or exchange it for us. Waiting for your response.

Yours Sincerely,

Hemant Khanna,

Chennai Hospital.

Warranty Claim letter For Medical Equipment You Bought for the Hospital

Mumbai  Excel,

Street C, Mumbai, India.

Subject: Request Letter To The Company To Repair The Medical Equipment Bought Under Warranty.

Dear Sir,

It is to inform you that we want to claim a warranty for the pair of Defibrillators that we purchased from your company. Your company is a trusted brand and we made the purchase trusting the quality of the machine and the goodwill of your business. Out of 20 pairs of Defibrillators. That we purchases 2 pairs didn’t even start working and we could not use them for once even. We spent money on this purchase and also we need new Defibrillators in our emergency ward anyways so we would like to claim our warranty on these. The warranty period is of 12 months and we made this purchase only a month ago.

We want you to kindly exchange these 2 Defibrillators. For us as we want new ones or if you can repair the ones we have that would work as well. kindly send someone from your company to collect those Defibrillators. We will be waiting for your response. Thanks,

Yours Sincerely,

Shreya Goshal, Care Hospital.

Sample Warranty Claim letter For Medical Equipment

Jindal And Co.

Block E, New Delhi, India.

Subject: Request Letter To The Company To Repair The Medical Equipment Bought Under Warranty.

Dear Sir,

This is to inform you that the purchase we made from you on 24th June 2021 of an ECG Machine from your company. We made this purchase trusting your brand and for the durability and reliability of the product. Unfortunately, the machine has not been working properly and is reproducing the wrong results for our patients.

We request you kindly repair the machine by sending your team to the hospital or get the machine exchanged for us as soon as possible as there are 6 months still left for the warranty claim.

Yours Sincerely,

Arijit Khanna.

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