Category Archives: Apology Letter

Apology Letter in Response to Customer Complaint

Sample Apology Letter in Response to Customer Complaint. This letter can be used by any firm of business who gets specific complaints from customers. They can write this letter by asking for an apology from customers and assure them that they will not face this problem again. Sample of apology letter is given below.

Apology Letter in Response to Customer Complaint Sample

Dear Valued Customer,

We received your e-mail about the complaint of damaged product that you received from our officer. We apologize for getting you in such an inconvenience and problem. We have suspended that officer who gave you the damaged product. We assure you that you will be getting the original product within the next 3 working days. Apart from that you will also be availing 20% discount on next purchase from our outlet.

Moreover, we have also sent you a complementary gift along with the apology card. We make sure that our customers are fully satisfied by our services and products. Customers like you are an asset to our company and we try our best not to give you any kind of inconvenience. But unfortunately, we could not meet your expectations last time.

We value your commitment and love with our company and we assure you that we will be giving you the highest level of service next time. If you still have any kind of queries or questions regarding our company or products, feel free to mail us and we will reply promptly. We once again apologize for the trouble you had to face by our staff.

We will make sure that you will not be facing such problems again.

Yours Sincerely,

Complaint Officer,

Fiffa International.

Apology Letter in Response to Customer Complaint Sample
Apology Letter in Response to Customer Complaint Sample

Apology Letter for Cancellation of Business Meeting

Apology Letter for Cancellation of Business Meeting Sample.This letter can be used by all those people who are currently employed in any kind of business and due to some reason they fail to attend a business meeting which has been scheduled. Necessary changes can be done according to your  need.

Sample Apology Letter for Cancellation of Business Meeting

Mr. Ali Khan,
Marketing Manager.

Subject: Apology Letter due to Meeting Cancellation 

Dear Sir,

I am writing this letter to apologize for not being there for the scheduled meeting last yesterday.Although my past record shows that I am a punctual, regular and well-motivated employee, but I could not attend this meeting which held yesterday. I tried very hard to reach at the right time for meeting but unfortunately, I failed to come as I had some emergency at my home. My wife just got sick and I had to take her to the hospital immediately as she might have got some serious issues if I did not take her to emergency ward. I could not leave her alone there because there is no-one else who can take care of her.

I apologize for not being there for the meeting and I assure you that I will arrange a new meeting so that we can have a detailed discussion about the marketing pricing strategies. I have also notified all the other employees about this rescheduled meeting which will take place on 8th May, 2015 in conference room. We will also discuss about the promotional packaging of our products in that meeting. I will make sure that all the important matters will get discussed in this meeting so that we do not get losses. I hope you will accept my apology and will allow me to reschedule this meeting.

Thank you,

Yours Sincerely,

Raza Khan
Resource Officer

Sample Apology Letter for Cancellation of Business Meeting
Sample Apology Letter for Cancellation of Business Meeting

 

 

Apology Letter for Ending Partnership

Apology Letter for Ending Partnership Sample.This apology letter can be used by all those people who have been involved in any kind of partnership but due to some reason, he/she has to end this partnership. Format is given  below.

Sample Apology Letter for Ending Partnership

Dear Mr. Ahsan,

It is hereby to get noticed by you that I am moving abroad permanently with my family due to which I will not be able to continue with our partnership business anymore. We have had this partnership to the best. But now I have to disburse this partnership act. Therefore, it is being stated that all the outstanding payments and obligations after I end the partnership are not associated with me anyhow. All the assets and liabilities have already been divided among us therefore, there is no further ambiguity related to such matters.

The partnership between partner A( Raza Khan) 60% and partner B (Mr Ahsan) 40% is hereby disbursed on 10th may, 2015. I apologize for ending this partnership all of a sudden but this is not in my hands. I have to move abroad immediately and this is why I am disbursing this partnership. I would like to thank you for such a wonderful business experience I had with you and I feel sorry to end this partnership as I would really miss those mesmerizing times.

I also want you to change the business’s name as it is associated with me. After ending this partnership, I will not owe anything and neither will you owe me anything. I would like to wish you all the best for your future professional partnerships. I also apologize once again for ending this partnership so soon and without any early notice. I hope you do understand my problems and you will co-ordinate with me accordingly.

Yours Faithfully,

Raza Khan
Partner A

Sample Apology Letter for Ending Partnership
Sample Apology Letter for Ending Partnership

 

Sample Apology Letter for Friend

Sample Apology Letter to Best Friend. If you could not attend his/her marriage ceremony. You can send him/her apology letter for excuse.You can write best wishes for married life in this letter. Format of apology letter is given below.

Sample Apology Letter to Best Friend

My Dear Friend,

I hope you and your family doing well in the best of health and spirits. I am very sorry and embarrassed that I could not be attend at your marriage ceremony. As you know I was much excited to handle the whole function.

Due to some urgent official work I had to fly out of country and I was not in the town on your day of marriage so could not join the function. I deeply missed the function and it would have been great to see you getting married. I felt happy when heard that everything went fine on the day.

Marriage is once in a lifetime moment in anyone’s life and hope that you will get all pleasures of it.I will come to see you and bridle soon. Many best wishes for your married life.May Allah bless you and your family.

Give my prayers to everyone else in the family.

Yours Truly Friend,

Ahsan Hamza

Sample Apology Letter to Best Friend
Sample Apology Letter to Best Friend

Apology Letter from School to Parents

Sample Apology Letter from School to Parents. If in case of any reason school is not able to cater the problem or issue of parents i.e not able to provide admission to child or there may be any reason. Apology letter is sent to the parents from school. Format is provided below.

Apology Letter from School to Parents

Dear Parents,

Thank you very much for showing trust at Lahore Grammer School Phase 5 for your child’s education and better future.

Let us assure you that we gave your application a very careful review before making this difficult decision. We have received numerous applications from various parents who have showed similar intrust in our institution as you regarding their child. However, our institution is required to work under its rules and regulations when selecting which child should be given admission at this institution. As stated, this institute has a rule of offering admission to children in nursery group ages between 2 and a half to 3 years old. As your child doesn’t fall under this age requirement, we have to deny your child’s admission at Lahore Grammer with a heavy heart. However, accommodations can be made in the future if any space becomes available, which the institute will let you know if such circumstances occur. Meanwhile, we are very sorry to share this very disappointing news with you. We are sure your child’s presence at this institute would have been a delight.

Once again thank you showing interest in our institution.Our warm wishes are with your child future.

Principal,

Lahore Grammer School.

Apology Letter from School to Parents
Apology Letter from School to Parents

 

Apology Letter for Customer

Apology Letter for Customer Inconvenience. In order to apologize from customer for various reasons, i.e Late receipt dispatch, quality problem, service issues, inconvenience, improper balance check and many others. Apology letter should be depicting that you are sorry and assure the customer that such mistake won’y happen again. You can use as Apology letter for customer about poor service .

Apology Letter for Customer Sample

Dear Mr. Ahmad Hassan,

We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority. Listening to your complaints and get them sorted out and providing satisfaction is one of our important aim.

After analyzing your problem and conducting several reviews and we found that the issue originated from some staff changes. We are extremely sorry and to ensure that this will never happen again, we are creating world wide training session among our all staff.

This is all because we value your relationship with our organization we will provide you with three months of free service. It is the least we could do for causing you any inconvenience.

If you have any questions or comments regarding this matter, please feel free to discuss it with me at _________.

Yours in service,
Ali Asghar.
Company Representative.

Sample Apology Letter for Customer

Dear Customer,

After analyzing your complaint regarding the ‘Late Dispatch of Receipt’ we have found the issue to be negligence of staff members. Upon this, we owe you our deepest apologies. Customer’s Care is priority in this organization. We are thankful to you as kept patience and informed us about the issue so calmly. Customer’s suggestion worth for us.

We are sorry for the inconvenience you had and we ensure you that it won’t happen again. We will be demonstrating the entire procedures to all members effective from today so that our any customer my not face such issues.

You are with us, and we will cope up to maintain a reliable worthy relation. We have sorted out the problem and you will get the receipt within a day. If you have any further queries you can contact on office numbers.

Yours in service,

Fatima Sheikh.
Company Representative.

Sample Apology Letter for Customer
Sample Apology Letter for Customer

Apologize Letter for Mistake Sample

Sample apologize letter for mistake, to apologize your Employer, staff member, co-worker, colleague, friend. In order to sorry from them, for your bad conduct, mischief, offensive behaviour etc. Mention the reason that why you did so and assure that it will not happen again. Sample Formats of apologize letters are given below. Can be used according to your need.

Apologize Letter for Misconduct at Work

The Manager,
ABC Association, Lahore.

Subject: Apologize Letter

Dear Sir,
I owe an apology to all my co-workers and management staff as I walked out in the middle of official presentation. I apologize for that as it might hurt your feelings and was an unethical conduct.
The condition on me at that time was crucial. I was not feeling well and was unable to sit further at that place.

I tried to cover up but I was not able, I thought of leaving so that I may not disturb others as well as the presenter.I hope that you will consider my problem genuine and will provide me the recorded copy of that presentation.

Yours Sincerely,

Mustafa Majeed.
Finance Assistant.

Apologize Letter for Offensive Behaviour

The Marketing Manager,
ABC Association, Lahore.

Subject: Apologize Letter for Offensive Behaviour.

Dear Sir,
I am sorry I talked in much offensive way in the official meeting. I did not do it intentionally to humiliate you. It was my personal problem, I was so messed up in my own mind that suddenly I threw words. My own perception clouded by judgment and it was in couple of seconds that I didn’t get time to think what I have done

Kindly forgive me. I hope this unfortunate misstep will not jeopardize our official relationship. You have the right to say me anything. I know, and I admit my mistake but I don’t want to do so. I apologize and assure you that such mistake won’t happen again.

Sincerely,
Ali Raza.
Accountant.

Apologize Letter to Friend

Dear Ahsan,

I want to say sorry to you for my behavior I did last night. I am feeling guilty on that as I have realized that I was wrong and I am sorry that it offended you. Looking back on it, I am abashed. You are one of the best friends I have and I hope that you will ignore my mischief. Please accept my sincere apology for my insensitivity and be assured that I will no longer do such thing again.

Yours truly,
Hamid Mirza.